2K Customer data was stolen/sold online after a support desk scam – Druful

2K suffered a data breach in September when hackers were able to gain access to the company’s support desk and impersonate official channels in order to get hold of people’s data. The company was unsure what had been stolen at the time.

An email was sent to affected users last week that says “while there was no indication that any of your financial information or password(s) held on our systems were compromised, the thieves were able to get hold of some personal data that was recorded about you when you contacted us for support, including your email address, helpdesk ID number, gamertag, and console details”.

2K is urging everyone to reset their passwords and keep an eye on their accounts after their data was put up for sale. 2K has the following assurance in its correspondence.

Should you trust the emails from 2K? As per the officials from 2K, their emails are secure again. But they still recommend being vigilant around online communications.

2K says that anyone who received malicious emails from the account and then clicked on the included links could be exposed to some type of computer-borne malicious software.

We believe that power off and power on your device will provide additional protection from the malware.

You can see the full notice if you want to read it.